Centra CRM

Centra CRM

Centra CRM is a robust Cloud CRM software provided by Centra Hub, a sister concern of Focus Softnet, one of the top ERP companies in 18 countries.

The solution enables users to effectively convert leads and opportunities into revenue-paying customers with its powerful engine. It helps organizations to boost operations with features such as sales lifecycle stages (including estimation), quotation management, authorizations, calendars & activity trackers and many more power-packed options through its robust, easy-to-use and comprehensive platform that is agile enough to suit the size and scale requirements of any business.

Users can gain insights for their sales operations to maximize every customer interaction. It provides a platform enabling business owners to analyze, plan, develop and deploy marketing, sales and service activities. With features like sales analytics, role Permissions, sales team hierarchy & territory management, Centra CRM is an effective solution for campaign management, market segmentation, landing page integration among others.

With Centra CRM, owners can also manage planned-preventive-maintenance (PPM) and reactive or breakdown maintenance with options to create and manage contracts, schedules, requests, services and assets under strict Service Level Agreements (SLAs).

Centra CRM’s comprehensive features encompass every business aspect and have the potential to give you ROI in a very short period of time. To discuss your business challenges, opt for a free consultation by filling the form.

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Centra CRM

VALUE PROPOSITION

  • Enables you to deliver an outstanding customer experience
  • Generates insight on customer behaviour for your sales team
  • Tracks effectiveness of activities and campaigns
  • Facilitates collaboration between team members
  • Comprehensive reports help you make informed decisions

USER EXPERIENCE

  • Provides insights for developing a marketing campaign and evaluates effectiveness
  • Tracks prospects through lead generation, prioritization, distribution and follow-up processes
  • Automatically allocates calls at customer service centre
  • Provides sales forecast and trends reports

TECHNICAL VALUE-ADDED

  • Efficient use of resources minimizing data entry
  • Anytime access and input date in real time