The next stage of customer experience is here, fusing brick and mortar to all web operations from ecommerce to mobile browsing. More than ever, retailers need to coordinate all of their activities on one platform to succeed your retail enterprise with integrated customer experience solutions provided by Focus 9 ERP.
On-site and online ordering is easy with the Focus 9 ERP’s integrated POS. Check-out is more convenient with an available touchscreen interface or when staff can to bring to the checkout process to the customer with a tablet POS. Online ordering, too, is effortless and hassle-free for both customers and retailers – leading to higher conversion rates.
Focus 9 ERP and POS can also help brick and mortar outlets become omni-channel and set up or manage online retail outlets, organizing all processes under one workflow.
Focus POS helps stores to:
Focus’s mobile POS frees workers up to support the customer and create meaningful relationships – the best loyalty program available.
The fight for market share in retail is fierce and only a consistent customer experience both online and brick-and-mortar will work to ensure growth. With Focus 9 ERP, outlets can integrate online transactions with physical in-store pickups.
Smart features allow your store and back office to:
The integrated CRM within Focus 9 ERP increases ROI with reliable analytics.
Retail can be painful and turnover is a problem that will never go away. That’s why having an automated HR life cycle solution is essential to focusing on your business instead of countless hours on admin. With Focus 9 ERP, retail outlets can transform human resources tasks into manageable and convenient workflows.
Centra’s ERP’s retail-focused HCM can:
Centra HCM gives retail outlets a comprehensive view of the workforce, making it easy to assess strengths and weaknesses overall and make future adjustments with hiring and training.
Focus 9 ERP can be quickly implemented with drag and drop customizations – no coding knowledge necessary. With thousands of integrations available right out of the box, compatibility with the applications already in place is assured so that processes aren’t replicated. Focus 9 uses RESTful API so integrations with established applications are seamless and efficient.
Focus 9’s retail ERP:
Let Focus Softnet help your retail outfit streamline data and processes with Focus 9 ERP.
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https://www.focussoftnet.us/wp-content/uploads/2019/08/19-inventory-big.jpg 895 1920 FocusSoftnet https://focussoftnet.us/wp-content/uploads/2022/09/Focus1-2-300x72.png FocusSoftnet2019-08-09 05:54:302019-09-18 03:29:30Debunking 3 Myths: How Every ERP Implementation Can be a SuccessFocus 9 ERP for Retail is a versatile, modular solution to retail management, so retail outlets can ensure that the user experience flows seamlessly from one channel to another. CRM – manage leads, customers and workflows. Focus AI bots and machine learning engines can automate customer service, back-office, finance, HR and many administrative operations.
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